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Privacy Policy

Smart Blocks privacy policy

Collection of your personal information

There are many aspects of the Smart Blocks website that can be viewed without providing any personal information.

However there are some services that require registration via our database, such as: email updates about Smart Blocks workshops and events, and creation of a building profile in the online interactive toolkit. For these purposes you will be required to submit personally identifiable information, such as your name, email address and building address.

This may also include, but is not limited to, a unique username and password and the provision of sensitive information in the recovery of your lost password.

Sharing of your personal information

Smart Blocks is owned and managed by City of Melbourne. We may occasionally hire other companies to provide services on our behalf, including, but not limited to: handling customer support enquiries and processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Personal information may also be provided to a licensee who is engaged to operate the Smart Blocks program in the future. Smart Blocks takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

If you have provided us with your contact details then these details may be made available to other Smart Blocks partners (listed on the About Us page) for the purpose of promoting events and activities related to the Smart Blocks program.

Our web server makes a record of your visit and logs the following non-personally identifiable information for statistical purposes:

  • Server address
  • The type of browser used
  • Version and language
  • Operating system
  • Referring website address
  • The date and time of the visit to the site
  • The pages accessed and documents downloaded

This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

Changes to this Privacy Policy

City of Melbourne reserve the right to make amendments to this Privacy Policy at any time, however personal information will only be used according to the primary purposes as stated at the time of collection. 

Accessing your personal information

If you wish to access or alter any of the personal information you have supplied, please contact Smart Blocks via the email address below.

Contacting us

City of Melbourne welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, or would like further information, please contact us. 

Email: [email protected]